Surrey Flowers Modern Slavery Statement

Our Commitment to Combating Modern Slavery

Surrey Flowers takes a firm and proactive stance against all forms of modern slavery, human trafficking, and exploitation. We are committed to ensuring that slavery and human trafficking are not present within our operations or our supply chains. As an established local florist serving homes and businesses across Surrey, we recognise our social responsibility to uphold ethical standards and protect vulnerable individuals. This statement outlines our approach and ongoing actions in combating modern slavery, reflecting both legal obligations and our core values.

Zero Tolerance Policy

Surrey Flowers maintains a zero tolerance approach to modern slavery in all its forms. We are committed to acting ethically and with integrity in all our business relationships, ensuring that modern slavery and human trafficking are not accepted in any part of our business or supplier network. Any violations of this policy result in immediate investigation and suitable action, up to termination of business with the offending party.

Supplier Due Diligence

We source flowers, materials, and related products from a carefully selected network of suppliers. As part of our supplier onboarding and review process, we request evidence of compliance with applicable anti-slavery legislation and ethical standards. We expect all suppliers to operate fair working practices, comply with local labour laws, and make clear commitments to eradicating forced labour and exploitation.

Our due diligence efforts include: collecting and reviewing supplier policies on modern slavery, assessing risk levels associated with different supply chains, carrying out periodic checks, and monitoring new or higher-risk suppliers with extra scrutiny. We do not hesitate to cease working with suppliers who are unable to demonstrate ongoing commitment to upholding these standards.

Staff Awareness and Training

Staff awareness is fundamental in preventing modern slavery. Our employees at all levels are made aware of the risks and signs of modern slavery during their induction and through regular briefings. We provide training materials to help staff recognise potential red flags – in our business, among our suppliers, or elsewhere in the community. Employees are informed of their responsibility to report any concerns, and are reminded of our core values of integrity, respect, and care for others.

Reporting Channels

Surrey Flowers encourages a culture of openness. All concerns or suspicions of modern slavery, whether in our own operations or our supply chain, can be raised anonymously or confidentially with senior management. Staff are assured that no unfavourable treatment will result from reporting genuine suspicions, even if these reports turn out to be mistaken or unfounded. All reports are treated seriously, investigated promptly, and appropriate action is taken where necessary to uphold our commitments and social responsibilities.

Annual Review

This Modern Slavery Statement is reviewed annually to ensure it reflects current legislation, best practice, and any changes in our business activities or supply chains. Updates are made as necessary to further strengthen our approach, drive continuous improvement, and ensure ongoing effectiveness. The review also considers feedback from staff, customers, and community partners.

Our Local Responsibility

As a trusted florist serving Surrey’s households and businesses, Surrey Flowers understands the importance of leading by example. Our commitment to preventing modern slavery is integral to the trust placed in us by the community and our partners. We continue to uphold ethical standards, support transparency across our operations, and act with the care expected from a responsible and engaged local business.