Accessibility Statement for Surrey Flowers
Our Commitment to Accessibility
At Surrey Flowers, we believe that everyone deserves to experience the beauty and joy of fresh flowers, regardless of their abilities. Ensuring the accessibility of our website is a top priority, so that all customers in Surrey and beyond can order Surrey Flowers online with comfort and confidence. Our commitment is to provide an inclusive digital experience that removes barriers and makes floral gifting accessible to all.
WCAG 2.1 AA Compliance
Our website is designed and developed in accordance with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We continually review and improve our site to align with these guidelines, ensuring content is perceivable, operable, understandable, and robust for every user. These standards help us support those with visual, auditory, physical, and cognitive differences, making ordering Surrey Flowers accessible for everyone.
Screen Reader Compatibility
Surrey Flowers’ online platform is tested regularly for compatibility with popular screen readers, enabling visually impaired customers to navigate with ease. Our elements are clearly labelled, forms are fully accessible, and descriptive text is included throughout the site. We encourage users who rely on screen reading technology to provide feedback on their experience, helping us refine our approach and fulfil our promise of accessible Surrey Flowers shopping.
High Contrast Design and Visual Accessibility
We understand that visual accessibility is key for many users, including those with low vision or color blindness. Surrey Flowers incorporates a high contrast design and readable font choices to ensure an optimal experience. Colour usage is carefully considered, and text alternatives are provided for all non-text elements, ensuring content remains understandable in all contexts. These efforts make browsing and ordering Surrey Flowers in Surrey easy for everyone.
Ongoing Accessibility Efforts
Accessibility is a journey, not a one-time task. Our team is dedicated to ongoing evaluations, regularly updating and testing our website to ensure that new features and content remain accessible. We collaborate with accessibility specialists and meet with users from different backgrounds to gather diverse input and continually improve the Surrey Flowers online experience.
Contact Us for Accessibility Feedback
Your experience matters to us. If you encounter any barriers while using Surrey Flowers online, or have suggestions to help us better serve our Surrey customers, we want to hear from you. Our team is committed to making adjustments wherever possible to resolve accessibility issues quickly and efficiently. Please use the contact options provided on our website to share your feedback or request assistance with ordering flowers online.
Ensuring Accessible Flower Ordering for All
Our mission is to ensure that everyone in Surrey can confidently and comfortably order flowers through Surrey Flowers online. By prioritising accessibility in our design and customer service, we strive to create a welcoming platform where every customer enjoys equal access to beautiful floral arrangements and exceptional service.
